Aufgabenmanagement

Die richtige Aufgabe zur richtigen Zeit bei der richtigen Person

This is how efficient communication in retail can be: Send messages and tasks to the right employees in real time, conveniently via the employee communication app for frontline workers. And, with the power of IoT connection, let your machines join the conversation too.

Revolutionize employee communication on your sales floor – with the employee communication app from ReAct Now!

Get a free consultation now

Klare Zuständigkeiten für jede Aufgabe

Introducing the heart of our digital toolbox: our employee communication app “Call to Action”. This powerful platform creates a seamless human-machine ecosystem that keeps everyone in sync. Connect machines and employees on your retail or factory floor effortlessly, ensuring smooth processes and proactive maintenance. What makes it special is that the app not only connects your team and simplifies internal communication, but also enables the integration of vending machines and other machines into the system.

Seamlessly connect your team and devices to ensure smooth processes and enable proactive maintenance. Thanks to the market-proven, flexible system and intuitive user interface, you can easily customize the platform and integrate it into existing systems.

Particularly suitable for:

  • supermarkets
  • discount stores
  • fashion stores
  • full-range stores
  • food retail

Call to Action is a powerful platform that efficiently manages interactions between people and machines in retail and factory environments. Whenever a process requires human intervention, Call to Action delivers the impulse to act to exactly the right people. The result: smooth processes, maximum transparency and happier employees. Teams on the floor can complete more tasks in less time and benefit from a pleasant user experience.

Schnell erstellt, klar formuliert

Our communication solution for frontline workers efficiently and reliably manages interactions within the team and between people and machines in retail. This not only facilitates the exchange of information within the team, but also significantly reduces machine downtime. Whenever a process requires human intervention, the internal communication app “Call to Action” forwards the impulse to act to exactly the right people. The result: smooth processes, maximum transparency and happier employees. Your teams on the shop floor can complete more tasks in less time and benefit from a pleasant user experience.

Sofort sichtbar, klar zugewiesen

Our employee communication app “Call to Action” communicates with all sub-systems and services, reliably transporting tasks between devices and teams as well as between employees, reliable and without delay. Open interfaces and standard protocols enable effortless integration into your existing IoT landscape. And because it’s modular, the Call to Action employee communication app can be quickly adapted and expanded to suit your internal processes.

Your data, your control

As a user, you maintain full data sovereignty and control over your information. We attach great importance to data security and data protection and assure you that your data is in good hands. In addition, the informational self-determination of your employees is an important issue for us. With our employee communication app, we ensure that the provisions of the EU General Data Protection Regulation (GDPR) are complied with at all times.

Alles dokumentiert

The employee communication app optimizes the entire workflow for your team. Whether it’s notifying individual colleagues, calling the store manager or sending maintenance messages for baking or deposit machines – all communication takes place discreetly and silently via smart devices such as smartphones or tablets. Simply at the touch of a button.

This will enable you to double your success – both with your customers and with your employees:

  • Your employees are relieved, the working atmosphere is improved and satisfaction increases.
  • Disturbing background noise is reduced, waiting times are shortened and your customers’ shopping experience is optimized.

The result: both the well-being of your customers and the job satisfaction of your employees increase!

Checkout #2 icon
Obst
nachfüllen
Cleaning icon with broom and mop bucket
Kassenbereich reinigen
Wine bottle and glass - icon
Weinberatung
gewünscht
Shopping basket icon
Einkaufskörbe säubern

The app that makes a difference

The usual scenario:

The retail sales floor is often a hustle and bustle dominated by traditional communication methods. Employees shout to each other across the aisles or use outdated intercom systems to exchange information. This not only leads to noise and confusion, but also to misunderstandings and loss of information. Such inefficient communication channels can affect the customer experience as staff appear distracted and do not always receive the right information in time to respond appropriately to customer queries.

We provide relief:

With our employee communication app, we transform these chaotic scenarios into an environment characterized by clarity and calm. The ReAct Now app enables your staff to send and receive messages and instructions discreetly and effectively via their smartphones or other mobile devices. This significantly reduces noise levels and ensures that the right information reaches the right recipients quickly and reliably. The improved communication leads to a more relaxed atmosphere, which has a positive impact on both employee satisfaction in the workplace and the customer experience.

“With the employee communication app Call to Action, we’ve created a tool that empowers people and machines on the shop floor to achieve operational excellence. And the best part? It’s simple and intuitive, just as it should be.”

Lars-Erik Glage – Senior Account Director

Strukturiert statt WhatsApp, Excel oder Zuruf

One app, countless possibilities. Our system is already in use in over 5,000 stores worldwide. Based on our practical experience in DIY stores, supermarkets, fashion stores, etc., we have created a flexible and market-proven system that meets the highest standards. Simple as that.

Versatile

The employee communication app offers almost endless possibilities as it can be easily adapted to your specific requirements.

Fast

The open interface allows for quick integration into your existing infrastructure.

Seamless

The software is compatible with a wide range of hardware and is future-proof, allowing seamless integration with desired devices and new services.

Flexible

The internal communication app seamlessly integrates with your existing IT security infrastructure and can be operated in a public cloud or on-premises.

Economical

The system is cost-effective to install, maintain, and operate, often without the need for additional hardware.

Zwei Beispiele aus dem Handelsalltag

Leere Regale schnell wieder auffüllen

So funktioniert’s:
  1. Ein Mitarbeiter bemerkt auf der Fläche eine Regallücke und erstellt direkt über sein MDE eine Aufgabe mit Titel, Foto und betroffenem Bereich.
  2. Die Aufgabe wird automatisch an das zuständige Lager- oder Verkaufsteam weitergeleitet.
  3. Ein verfügbarer Mitarbeiter übernimmt die Aufgabe; alle anderen sehen sofort, dass sie in Bearbeitung ist.
  4. Nach dem Auffüllen bestätigt der Mitarbeiter die Erledigung, bei Bedarf mit einem Beleg-Foto.
  5. Die Aufgabe wird automatisch archiviert und ist für Führungskräfte jederzeit nachvollziehbar.
Positive Effekte:
  • Regallücken werden schneller erkannt und behoben
  • Kein Zuruf oder Suchen nach zuständigen Kollegen nötig
  • Lückenlose Dokumentation ohne Zusatzaufwand
  • Bessere Warenverfügbarkeit für Kundinnen und Kunden
  • Klare Verantwortlichkeiten im Team
  • Nachvollziehbare Historie für spätere Rückfragen
Schematische Erklärung wie ReAct Aufgaben automatisch an Mitarbeiter deligiert

Technische Störungen zuverlässig melden und nachverfolgen

So funktioniert’s:
  1. Ein angebundenes Gerät, etwa ein Leergutautomat oder eine Kühltheke, erkennt eine Störung und meldet sie automatisch als Aufgabe im System.
  2. Die Meldung geht direkt an die zuständige Person oder den Haustechnik-Dienstleister – ganz ohne manuelle Prüfung durch Mitarbeitende.
  3. Der Bearbeitungsstatus ist für alle Beteiligten in Echtzeit sichtbar, von der Meldung bis zur Behebung.
  4. Nach der Reparatur wird die Aufgabe mit einer kurzen Bestätigung abgeschlossen.
  5. Die vollständige Historie steht im Archiv zur Verfügung, etwa für Wartungsnachweise oder Rückfragen.
Positive Effekte:
  • Störungen werden erkannt, bevor sie den Betrieb beeinträchtigen
  • Weniger Stillstand und geringere Folgekosten
  • Nachvollziehbare Wartungshistorie für Audits und Nachweise
  • Einheitlicher Prozess für alle Standorte
Diagramm, das die Einbindung von Leergutautomaten mit ReAct Now zeigt

Achieving success with ease: the employee communication app to the rescue

Simply intuitive

The Call to Action app offers an intuitive interface, with easy-to-understand icons that seamlessly integrate into your existing processes. Assign tasks to specific employees who can accept and confirm them, while everyone involved receives transparent updates on progress. Our clients report that their employees love using the app, and we’re pretty sure yours will too. ReAct Now’s employee communication app impresses with ist diverse and effective features:

  • Real-time messaging
  • Intuitive user interface
  • Integration of IoT devices
  • Employee directory
  • Data protection-compliant and secure
  • Modular architecture
  • Seamless system integration
  • Compatible with mobile devices and desktops
A hand holds a retail MDE running the ReAct Now app and showing a pending task
Tablet, smartphones, and headset with ReAct Call to Action app

Hardware

Simply choose

Tailor our employee communication app for frontline workers to your needs by selecting from a range of hardware options. Whether it’s tablets, smartphones, headsets, or specialized devices with scanners for mobile data collection (PDT), we provide seamless integration with the Call to Action platform. Flexibly choose the devices that best suit your requirements and workflow.

Backend

Simple data management

Take fullcontrol over system management with our backend solution. Data from varioussources converge here, allowing you to configure both the backend and the internalcommunication app to meet your specific requirements. With an openecosystem based on well-known standards, integrating new APIs is fast and easy.Use the collected data to optimize your business, increasing productivity,resource utilization, and revenue.

A computer screen with the ReAct Analytics dashboard
Tresor Illustration

Datenschutz

Ihre Daten in guten Händen

ReAct Now Aufgabenmanagement erfüllt die Vorgaben der EU-Datenschutz-Grundverordnung (DSGVO). Ihre Kommunikations- und Aufgabendaten bleiben auf Servern in der EU oder auf Ihrer eigenen Hardware – anders als bei Messengern wie WhatsApp, deren Betreiber Daten in die USA übertragen. So behalten Sie die volle Kontrolle über Ihre Daten und schaffen zugleich Rechtssicherheit für den dienstlichen Einsatz auf der Fläche.

Curious? Let’s chat!

If you’re curious about the employee communication app for frontline workers and want to discover its power and success stories, we’re more than happy to show you. Let’s chat and explore the potential of our platform for you together.

For further information, please contact us via e-mail at info@react-now.com, call us on +49 40 8532 1480 or fill in the inquiry form below.

We look forward to hearing from you!

Vielen Dank. Wir haben Ihre Nachricht erhalten.
Sorry! Something went wrong while submitting the form. If you have just agreed to use reCAPTCHA, it is necessary to reload the page. Please try again or contact us via email.

FAQs – Employee communication app

Is the employee communication app compatible with existing tools such as the intranet?

Plus-shaped icon

Yes, our portal is designed to integrate seamlessly with existing tools such as company intranets. This ensures easy implementation and use within your existing digital landscape.

How does the employee communication app improve employee engagement?

Plus-shaped icon

By improving internal communication and providing a platform that allows employees to interact more easily and share information efficiently, the app fosters a sense of community and satisfaction among the workforce. This can help to strengthen the bond between your employees and create a pleasant corporate culture.

What other benefits do the functions of the employee communication app offer?

Plus-shaped icon

The internal communication app offers a variety of features specifically designed to improve communication between frontline workers. These include task management, an integrated employee directory, and the ability to share updates shop-wide or even company-wide. The improved access to information allows for more direct and faster interaction compared to traditional means of communication. This optimizes work processes and increases efficiency.

There are also many benefits for your customers. Efficient and discreet communication not only reduces the noise level in the store, but also shortens annoying waiting times. All it takes is the touch of a button to call the relevant staff or open additional tills. All of this improves the shopping atmosphere and increases customer satisfaction.

How is the employee communication app implemented in my company?

Plus-shaped icon

The implementation of the app is accompanied step by step by our team of experts. From the initial configuration to the full connection and training of your workforce, we offer comprehensive support to ensure a smooth transition and effective use.