Retail Software

Your solution for an efficient workflow and improved customer service

What if you could effortlessly boost employee happiness while delivering exceptional customer service? Imagine increasing sales, saving time, and creating a great atmosphere. The innovative retail software solution from ReAct Now makes it possible.

The wow factor on your sales floor: Optimize your workflow now.

Book a free consultation now.

Process Optimization for Retail – ReAct

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For every process, the right retail software

Multiple roles, countless tasks, one simple toolbox. Discover how our retail software solutions can free up your in-store team and help them perform at their best.

Send call-to-action audio requests in real time

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How it works:
  1. An employee sends an audio request to the team using their smart device.
  2. A colleague accepts the request, and instant notifications are sent to everyone.
  3. If necessary, the colleague responds with an audio message and processes the request.
Positive impacts:
  • Effortless, fast, and discreet communication
  • Streamlined processes for improved efficiency
  • Walking distances reduced by up to 75%
  • Happier employees and reduced stress levels
Diagram of instant audio requests in retail with ReAct Now

Provide instant assistance with service bell & tablet

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How it works:
  1. When a customer needs assistance or advice, they can simply use the service bell or tablet.
  2. Our system discreetly notifies the appropriate employees about the request.
  3. One employee accepts the task, while the rest of the team is informed.
  4. The customer receives confirmation that an employee is on their way.
Positive impacts:
  • Smooth and direct communication without the need for unnecessary running around or shouting
  • Fewer interrupted purchases, leading to increased sales
  • Happier customers thanks to timely support
Diagram of retail consulting process with ReAct service bell and tablet

Simply connect reverse vending machines into the retail software

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How it works:
  1. We seamlessly connect the reverse vending machine to our ReAct-Now-system.
  2. If there are any problems with the deposit machine, your team will be notified immediately and discreetly.
  3. One employee accepts the task, the rest of the team gets a notification that the task is being taken care of.
  4. The entire process is automatically recorded for future reference.
Positive impacts:
  • Proactive alerts help the team address issues quickly, minimizing any disruptions.
  • With up to 90% less machine downtime
  • Better service and happier customers
Diagram showing the integration of reverse vending machines with ReAct Now

Streamline product recall communication with our retail software

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How it works:
  1. The head office notifies stores of a product recall.
  2. Employees are notified immediately on their smart devices.
  3. A colleague accepts the request, while the rest of the team is informed.
  4. The entire process is automatically documented for easy tracking.
Positive impacts:
  • Faster communication for shorter response times at store branches
  • Reduced workload for the head office
  • Improved efficiency and accuracy in managing product recalls
  • Less paperwork, no more need for faxes or emails
Diagram of the retail product recall process with ReAct Now
Work with smart to-do lists
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How it works:
  1. Define and assign recurring and ad-hoc tasks with fixed deadlines.
  2. Employees receive prompts on their smart devices to complete their tasks.
  3. Once an employee confirms a task, others are instantly notified.
  4. The entire process is automatically documented for easy tracking.
Positive impacts:
  • Transparent communication and streamlined processes
  • Improved collaboration between the control center and teams on the shop floor
  • Reliable completion of routine tasks, nothing gets lost
  • Reduced workload and stress for employees
  • Better documentation and clearer timelines
Schematic explanation of how ReAct automatically delegates tasks to employees

Speed up checkout

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How it works:
  1. If the queue at the cash register gets too long, an employee at the cashier desk presses the icon on the checkout software.
  2. The team receives a notification on their smart devices or via headset.
  3. One employee takes on the task while others are informed.
  4. Automatically, a customer announcement is made about opening a new register.
  5. The light on the newly opened register turns on, and the process is automatically recorded.
Positive impacts:
  • Faster and smoother PoS experience.
  • Reduced waiting times, leading to higher customer satisfaction.
  • Clear communication and task assignment within the team.
  • Efficient use of resources and optimized workflow.
Diagram showing the checkout process using the ReAct checkout management tool
Optimize bakery operations with actionable insights
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How it works:
  1. Implement our retail software to gather valuable data and log events.
  2. Utilize the Analytics tool to gain insights into maintenance requests from baking machines.
  3. Discover the correlation between escalated maintenance requests and above-average costs for baked goods.
  4. Take strategic actions to improve processes and address cost inefficiencies based on these insights.
Positive impacts:
  • Insights for process improvement
  • Targeted cost reductions
  • Improve overall store performance Identify opportunities for more efficient use of resources
A computer screen with the ReAct Analytics dashboard

Elevate sales with acoustic category management

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How it works:
  1. Divide the shop floor into distinct sound zones.
  2. Customize music and timed advertising announcements for each zone.
  3. Match the right sound to the right product to reflect the unique qualities of each category, like the difference between old wine and young vegetables.
Positive impacts:
  • More relaxed environment thanks to pleasant music
  • Reduction of the noise level in the store
  • Increased customer dwell time by up to 25%
  • Sales increase of up to 17% in individual product categories
Englischsprachige Infografik zeigt eine Erhöhung um 20% bei Weinverkäufen und 4% bei Obst-/Gemüseverkäufen mit ReAct High Trust Soundscapes

Ready to take your workflow to the next level?

Retail software: Experience wow impact with little effort

We won’t pretend to have all the solutions for your operational challenges. But you know what? When it comes to everything related to floor communication and process optimization, our tools can make a real difference.

Happier employees

Empower teams with digital management tools they love, allowing them to feel less stressed and more in control. This can boost employee satisfaction by up to 75% and make it easier to attract new talent.

Saved time & money

Simplify operations, boost productivity, and accomplish more in less time with our retail communication software. Frontline workers can reduce walking by up to 75% and save up to 30 minutes per day on tasks.

Actionable insights

Easily gain insights into your store operations with our smart dashboard. Make informed decisions based on actual data and effortlessly transform your processes.

Higher machine uptime

Our tools help reduce downtime by up to 90%. From baking machines to reverse vending machines: Keep your equipment running smoothly and experience fewer disruptions.

Better customer service

Boosted motivation, reduced stress. Our retail software tools empower teams to focus on what matters: delivering exceptional customer service and fostering loyalty. Shoppers also benefit from 15% less time in checkout queues.

Increased sales & profit

Maximize profitability by driving sales volume, increasing average basket size, and boosting revenue. Our clients see a 17% sales boost in individual categories.

Relaxed atmosphere

Say goodbye to disruptive announcements with the retail communication software from ReAct Now and create a calm and enjoyable atmosphere for both employees and shoppers. Stand out from the competition and boost customer dwell time by up to 25%.

Less energy waste

Our innovations help you make the most of your machines and use less energy. Connect freezers, fridges, or baking machines and receive instant notifications for open doors.

Flexible IoT integration

Enjoy future-proof tools that seamlessly integrate into the digital commerce landscape, adapting to your evolving needs. Our IoT integration capabilities include camera, inventory, SCO, EAS, WWS systems, and more.

Compatibility & security

Powerful tech doesn’t have to be complicated. Our digital tools are simple, compatible, and easy to integrate with your existing infrastructure. Enjoy worry-free usage with regular updates and guaranteed security.

App

Simple, powerful, adaptive

Our app is designed for simplicity, because tech should work for people, not the other way around. No training or extensive language skills required. With 50+ use cases, 40+ tasks, and 100+ announcements, you can start immediately and experience instant tangible value. Together, we’ll align with your individual needs and create a perfect fit for your processes.

Tablet with the ReAct call-to-action app
Tablet, smartphones, and headset with ReAct Call to Action app

Frontend

Your devices, your choice

Mix and match devices that fit your needs. Tablets, smartphones, headsets – simply choose what works best or utilize existing hardware. Special scanners for mobile data collection? No problem. Our digital toolbox seamlessly integrates with nearly all hardware options. Enjoy the flexibility you need with simple configuration to adapt to any scenario.

Backend

Just plug and play

All your data, in one place: Take control of your information with our easy-to-use backend. Customize processes and the app to suit your needs for smarter decisions, optimization, and growth. Our open ecosystem effortlessly integrates new devices using plug-and-play technology and APIs. Plus, we’re GDPR-compliant, so your data is always safe. Of course.

A computer screen with the ReAct Analytics dashboard
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CLOUD4RETAIL

Integration, simply seamless

Our Call-to-Action-software effortlessly integrates with GK Software’s CLOUD4RETAIL platform. Enhance employee communication, control checkout zones, and notify customers in real-time based on events. Simple!

What our clients say

Join over 2,000 teams that are using our digital toolbox to get simply more done. Embraced by 100,000 employees across Europe, our tools can be true game-changers. Hear it straight from our happy clients.

Less legwork and announcements

“With ReAct Now, we successfully integrated our bottle return machines and other devices into our communication. This saves us unnecessary walks and eliminates the need for announcements. It creates a great shopping experience and keeps our employees happy!"

Oliver Jasperkaldeweh
Lüning Group
Easy to use

"ReAct Now creates a pleasant, professional atmosphere, and it’s a breeze to use."

Stephan Cunäus
Managing Director of E-Center Warnow Park GmbH
Solving new requirements

"We successfully implemented ReAct Now soundscapes and announcements in our store, even before the pandemic. In times like these, with the crisis, we’ve realized how much more the system has to offer. It allowed us to quickly and easily solve problems arising from new requirements. Without the ReAct Now system, we would have had to implement these changes in a very time-consuming and laborious manner."

Dieter Horn
Pleasant shopping atmosphere

"In my opinion, ReAct Now takes in-store communication to the next level and enables efficient interaction between customers and employees, which is handled silently in the background and not noticeable to customers thanks to intelligent processes. Together with ReAct Now’s own Soundscapes, this creates a pleasant shopping atmosphere."

Stefan Schlüter
Real added value

“The Tomra/React Now reverse vending machine connection offers faster and problem-free added value for our customers and employees.”

Christian Bendrin
A real time-saver

"We save approximately half an hour per employee per day just in searching and checking."

Jens Jänecke
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Tailored pricing for your unique needs

We have a simple, transparent, and fair pricing model that scales with your requirements. You don’t have to buy anything but pay only for what you really need and use.

The price will be determined by several factors, including:

  • The specific ReAct Now tools you choose
  • The number of employees who will use the toolbox
  • The number of branches in your organization
  • The smart devices, software & other tools you already have

By the way, all of our clients have seen a quick ROI in under 6 months. With our modular approach, you can start small and expand at your own pace. Add more tools as needed, without any risk. We’d love to chat and find the perfect toolkit and pricing plan for you.

5 steps to your tailored retail software solution

Unlocking your shop floor potential is our mission and what we care about. We listen, understand, and solve. And with agility as our superpower, we adapt to your evolving needs. Depending on your company size, implementation typically takes 4 weeks to 4 months. This is what your project with ReAct Now could look like.

1.
Understand

Together, we delve into your requirements, workflows, and technology to define the best solution.

2.
Onsite integration

We analyze your shop floor technology, proposing seamless integrations for devices like filling and bakingmachines, and checkout areas.

3.
Pilot

Take the leap! Our system lands in your test environment or pilot area, allowing you to see our tools in action, try them out, and clarify project scope.

4.
Operational & IT integration

We define operational processes, integrate with your corporate IT infrastructure, and craft a comprehensive rollout plan.

5.
Plug & play

Productive from day one: Our tools are intuitive to use and quickly deployable. We provide support and regular updates for seamless operability.

Insights

Discover real-world success stories and industry insights in our case studies and market reports.

“E-Center” study

Discover how the Call to Action platform and app have enhanced daily operations at Edeka, measurably.

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Study “Supermarket of the future 2020”

Explore the evolving landscape of grocery retail in the era of COVID and digital transformation, with insights from 56 industry executives.

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Study “Supermarket of the future 2019”

Uncover the future of grocery retail with insights from a survey of 65 owners, CEOs, and store managers.

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Curious? Get in touch!

If you are curious about our retail software solutions and would like to learn more about the many possibilities and success stories, feel free to contact us. We will be happy to provide you with more information in a personal meeting, and together we can explore the potential of our platform for your business.

For more information, please email us at [email protected], call us at +49 40 8532 1480, or fill out the inquiry form below.

We look forward to hearing from you!

Vielen Dank. Wir haben Ihre Nachricht erhalten.
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FAQs – Retail Software

What features does ReAct Now retail software include?

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ReAct Now’s retail software offers a wide range of features specifically designed to meet the needs of modern retailers. These include a powerful POS system, advanced inventory management, analytical tools for data processing, and customized sound solutions for effective merchandising.

What are the benefits of the ReAct Now retail software for retailers?

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The main benefit of our retail software for retailers is the optimization of business processes through automation. This allows you to efficiently manage POS (Point of Sale) systems, improve customer loyalty and ultimately increase sales in your store through targeted promotions.

How can retail software improve merchandising in my store?

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The ReAct Now retail software provides retailers with intelligent communication solutions, efficient workflow management and customized sound solutions that are perfectly tailored to your retail space and operations. Frontline workers are seamlessly connected, which not only reduces staff workload, but also improves your customers’ shopping experience. The result: longer dwell times and increased sales.

How user-friendly is the POS interface of the ReAct Now retail software?

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The POS interface of the ReAct Now retail software is optimized for maximum ease of use. It enables intuitive operation, allowing your team to communicate quickly and efficiently, control POS peripherals, and identify and resolve potential machine malfunctions (such as deposit or bakery machines). This not only improves team workflow, but also customer satisfaction.